Every Victorian Energy Upgrades (VEU) activity has a guide, and the guide is the standard you are audited against. Getting the right version is a routine task that stops expensive mistakes.
Where they are published
The Essential Services Commission (ESC) publishes activity guides on its Victorian Energy Upgrades pages, under an overview of VEU activities. Each guide is a PDF that carries a version number and a date in its title, for example a Cold Room Activity Guide V 2.0 dated 18 March 2026. The same site publishes the Obligations and Program Guide for Accredited Persons and the Victorian Energy Efficiency Target (VEET) guidelines, which are reissued regularly.
The Victorian Government’s energy site publishes the policy side: product lists, news on activity changes and target announcements. For example, cold room activity changes were announced there before the new guide took effect.
How to find the right version
- Go to the ESC’s overview of VEU activities and open the activity you are working on.
- Open the current guide and note its version, date and any stated start date.
- If you need an earlier version for an older job, use the ESC’s archive or version listing, or ask your accredited person to supply it.
- Record the version number in the job file.
That last step is the one most crews skip. When the ESC audits a job, the question is “what did the guide say on the day”. If you wrote the version into the file, you can answer in seconds.
Why versions matter
Guides change product eligibility, evidence requirements and how many VEECs an activity creates. A version change can alter a quote. Cold rooms, for example, had reported changes to the incentive levels by floor area; see VEU small business refrigeration discount.
What this means for installers
- Work to the version in force on the job date, not the one you remember.
- Make sure every crew member has the same version.
- Save a copy of the guide you worked to with the job records, because pages get updated or removed.
- If you are not the accredited person, ask who is responsible for tracking guide changes.
Accredited persons carry the formal duty; see accredited person obligations. The ESC’s view of audits is covered in what the ESC checks.
Related
For selling certificates once created, see VEEC trading and how it works. For the STC equivalent of this discipline, see STC photo requirements.