Creating a VEEC is a registry process, not a form you post. This is the sequence, with the traps.
1. Be accredited for the activity
Only accredited persons can create Victorian energy efficiency certificates, and accreditation is per activity. If you install under someone else’s accreditation, they create the certificates and the steps below happen on their side. See how much accreditation costs.
2. Check the product and the activity guide
Before the job, check the product is on the VEU Register of Products (where the activity requires it), and read the current activity guide. Forms and specifications change: for instance, new assignment forms were required from 20 January 2025 for the appliance activities.
3. Do the work and collect evidence
Complete the installation, take the photos and records the guide requires, and get the VEEC assignment form signed by the person entitled to the discount (the owner or occupier, depending on the activity). Some activities have pre-installation steps, such as the electrical safety assessment and notification for ceiling insulation.
4. Create the certificates
Log in to the VEU Registry, enter the installation details and create the certificates. The registry calculates the count according to the activity method. Entering wrong dates, addresses or product codes is the most common cause of errors.
5. Registry validation
The ESC can validate and audit what you enter. Create the claim accurately and promptly, because a delay between install and creation raises the chance of mistakes and missed deadlines in the guide.
6. Transfer to a buyer
Once registered, you transfer VEECs to the buyer’s registry account. Transfer is what triggers payment. Agree the terms first: rate, timing, who handles any rejected certificates.
7. Keep records
Hold the assignment form, photos, product details and invoices. The ESC expects records to be kept for six years, and audits can look at any claim in that period. See what the ESC checks in an audit.
What this means for installers
The step that costs time is not creation. It is chasing evidence you should have collected on site. A tight job-pack template (form, photos, serials) shortens the whole process, and an experienced trader will tell you what a clean parcel looks like.
Where Energy Merchants fits
We buy VEECs from accredited Victorian providers, with a rate published on /pricing/, zero fees and a named account manager. See the VEEC trading pillar, read how VEECs work end to end, and start trading when you are ready to settle.
The registry interface and guides are updated regularly, so use the ESC’s current Obligations and Program Guide for Accredited Persons as the source of truth.