A VEEC trader buys your certificates and pays you. Beyond that, traders differ a lot in rate, speed and support, and in a market where VEECs have traded around $85 to $95, those differences are worth real money.
Six questions worth asking
- What is today’s rate, and is it published? If you can only get it by phone, comparison is harder.
- When does it lock? On lodgement of a complete claim is best.
- Are there fees? Admin, processing or registry charges reduce your net rate.
- How fast do you pay? Next day beats 20 or 30 days by a wide margin.
- Who checks my claim? A pre-check reduces rejections.
- Who do I speak to? A named person helps when something is unclear.
Why VEEC expertise matters
Victorian Energy Upgrades has activity-specific rules, product registers and evidence requirements administered by the Essential Services Commission. A trader that understands them can spot a problem before lodgement. One that does not will pass the claim along and leave you to deal with the rejection.
Price versus terms
A VEEC at around $90 means a few dollars of rate difference per certificate on a large claim adds up, but so does a week of waiting. Weigh both. The STC payment terms comparison uses the same logic.
What this means for installers
Energy Merchants buys VEECs alongside STCs and battery STCs, with a published daily rate, zero fees, a named account manager and 24-hour settlement for established partners. See the VEEC trading pillar, the pricing page and the trader checklist, or start trading.
Do not forget the human factor. When a claim has a problem at four on a Friday afternoon, you want someone who answers the phone and knows the activity, not a ticketing system. Ask for the name of the person who would handle your account, and call the desk once before you sign up to see how long it takes to reach a real person.