Today's rateSTC $38.50·VEEC $60.00Rate card

STC payments, GST, RCTI and accounting

How does an STC rate lock work for installers?

Short answer

An STC rate lock fixes the price a trader will pay for your certificates from a defined trigger, often when you lodge a complete claim. After that, spot can move without changing what you are paid, so you can price jobs and forecast cash with confidence.

Written and checked by the Energy Merchants desk · Reviewed 3 October 2026 · For installers

A rate lock is a simple promise: from a stated moment, the price you will be paid for a batch of STCs stops moving. The detail that matters is the moment. Two traders can both advertise a “locked rate” and mean very different things.

The trigger is everything

Locks at What it means for you
Quote or booking Rare. You get certainty early, but the trader will price in risk.
Lodgement of a complete claim Common and useful. Once the job is in and complete, the number is fixed.
Registry approval The price can move for days after you have done the work.
Payment Effectively no lock at all.

At Energy Merchants, the rate is published daily and locked on lodgement of a complete claim. “Complete” matters: if the photos or paperwork are short, the claim goes back and the lock may not start until it is fixed. That is one reason our compliance desk pre-checks claims before anything is lodged.

How to use a lock when you quote

Quote your STC discount from the published rate on the day you price the job, then check it against the rate at lodgement. In a stable market the two are close. STC spot has been roughly $38 to $40 at the time of writing, so the swing between quote and lodgement is usually small, but across a big commercial job or a deeming-period change it adds up. Use the STC calculator to turn the rate into dollars for your system size and zone.

What a lock does not cover

  • Fewer certificates than you expected. A lock fixes price, not volume. If a claim is reduced after review, you are paid on fewer STCs.
  • Rejected claims. A rejection means no payment at any rate. See top STC claim rejection reasons.
  • Deeming-period changes. Certificates per system fall on 1 January, locked rate or not.
From the desk: ask for the lock trigger and the settlement time in the same sentence. A fixed rate paid in three weeks is not the same product as a fixed rate paid tomorrow.

What this means for installers

A lock turns the price of your certificates from a market bet into a line item. That makes fixed-price quoting safer and cash flow forecastable. Before you rely on one, confirm the trigger, the definition of a complete claim and what happens if you amend a claim after lodgement. Our pricing page shows today’s rate, and how it works walks through lodgement to settlement. If you are comparing offers, rate lock versus spot covers the trade-off and how to pick an STC trader puts it in context.

Follow-up questions

People also ask

When does the rate lock start?
It depends on the trader. Some lock at lodgement of a complete claim, some at approval, some only at payment. Ask for the trigger in writing.
What counts as a complete claim?
Photos, assignment form, serial numbers and system details that pass the trader's pre-check, so nothing needs to be re-requested.

Got a claim to lodge this week?

Sign up today. Your account manager calls with your rate card and your first claim can be settled within days.

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