Searches for “STC portal”, “STC trading portal”, portal features, API and white-label all describe one thing seen from different angles: the software layer between your job and the money.
The basic flow
- You complete the install and collect the signed assignment form, installer statement and photos.
- You upload or enter the job in the portal: system details, serial numbers, owner details, evidence.
- The trader checks the pack, creates the STCs in the REC Registry (as your registered agent) and submits them for validation.
- Once the certificates clear, the trader transfers them and pays you.
For the registry steps in detail, see the STC submission process and what a registered agent does.
Features worth having
- Job entry that validates required fields before submission
- Photo upload from a phone, with a checklist per system type
- Live claim status, so you are not chasing by phone
- Rate shown at lodgement and settled amount per job
- Downloadable RCTI and payment history for your bookkeeper (see RCTI, GST and ABN)
- Bulk upload for crews that lodge many jobs at once
API and white-label
An API means your job-management software can push jobs to the trader without re-keying. It is useful for installers with their own systems and for software vendors. White-label means the portal wears your brand, which suits larger installer groups or franchise networks. Neither changes the commercial question: who pays, how fast and at what rate.
What a portal cannot fix
A slick upload screen will not rescue weak evidence or a late payment. The factors that move your cash are the rate, the settlement time and the rejection rate. Read why STC payments are delayed and how long payment should take before you judge a portal on features.
A quick evaluation checklist
Before you sign up, run one real job through the portal start to finish, including a photo upload from a phone on mobile data. Note how many screens it takes, whether it flags a missing field, and how quickly someone replies when you ask a question. Then check the rate shown against the published rate and ask for the settled amount on a test claim. A portal that is easy to demo but slow to answer will cost you more in chasing than it saves in clicking.
What this means for installers
Choose the portal that is quick on a phone and honest about status. Energy Merchants lodges through a partner portal with a compliance desk pre-checking each claim; rates are published daily on pricing, and you can start trading once your details are verified. More on tooling and cash flow sits in the installer business hub.