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Traders, brokers, aggregators and portals

What is STC pre-validation, and can a trader check my photos first?

Short answer

Pre-validation is a trader reviewing your photos, forms and serial numbers before the claim is lodged with the Clean Energy Regulator. It catches fixable errors while the job is fresh. It is a check, not a guarantee: only the regulator can approve a claim.

Written and checked by the Energy Merchants desk · Reviewed 3 October 2026 · For installers

Four search phrases, one idea: can someone look at the job before I submit it? Yes. Traders call it pre-validation, pre-check, pre-approval or a compliance review. The mechanics are similar.

What gets checked

A reviewer compares your submission against the rules for the certificate type. For solar that means photos that show the install, legible serial numbers matching the form, the right installation type, consistent addresses and dates, and a complete assignment form. For batteries there are additional evidence rules, covered in the battery submission guide. The photo requirements guide shows what a good set looks like.

Pre-validation, pre-check and pre-approval

  • Pre-validation or pre-check of photos: a person or tool reviews the evidence before lodgement and flags anything missing or unclear.
  • Pre-approval: an early view that the job is eligible, often before installation, to help you quote. For batteries see how pre-approval works.
  • Before submission: some portals check fields automatically but not photo content, which is where many rejections start.

What it cannot do

Nobody except the CER can approve a claim. A trader’s review reduces risk, but it cannot promise acceptance, and any trader saying a claim “can’t be rejected” is overreaching. What it does is turn a rejection that takes days to surface into a text asking for a better serial photo while your crew is still in the street.

From the desk: the cheapest fix is at the roof. Photograph serials with the label and the item together, in good light, before packing up.

Why it matters financially

A rejected claim means waiting, resubmitting and sometimes losing the rate you expected. Fewer bounces means steadier cash flow, which for a small crew can matter more than a few cents on the rate. See why claims are rejected.

What this means for installers

Ask each trader what they actually check, how fast they come back and whether the review is done by people who know the rules. Energy Merchants’ compliance desk reviews photos, forms and serials before lodgement, and your named account manager tells you what to fix. Details are on how it works, rates are on pricing, and the switch page covers moving your book across.

Follow-up questions

People also ask

Is pre-approval the same as pre-validation?
Not exactly. Pre-validation is the trader checking evidence before lodging. Pre-approval usually means an early indication that a claim looks eligible, and it does not bind the regulator.
What photos are checked?
Panels or battery, inverter, serial labels, installation context and anything the installation type requires. See the photo requirements guide.

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